Regional Call/Coordination Center




This element provides an interface for a traveler to efficiently schedule transportation services even across multiple agencies, for separate purposes, or even through different funding streams. The call/coordination center will manage transportation information and services to provide more efficient access to transportation throughout the region using elements of IVR and computer-aided dispatch software. In the future this may include a web-based opportunity to request demand response services through the call/coordination center.


Alliance for Community Transportation (ACT)


Information Service Provider

Interfaces To

(View Context Diagram)

CART Broker/Manager
CART Demand Response Dispatch
COAST Demand Response Dispatch
Other Transit Provider Dispatch