CART Demand Response Dispatch - Transit Management Functionality

Subsystem Description

The Transit Management Subsystem (TRMS) manages transit vehicle fleets and coordinates with other modes and transportation services. It provides operations, maintenance, customer information, planning and management functions for the transit property. It spans distinct central dispatch and garage management systems and supports the spectrum of fixed route, flexible route, paratransit services, transit rail, and bus rapid transit (BRT) service. The subsystem's interfaces allow for communication between transit departments and with other operating entities such as emergency response services and traffic management systems. This subsystem receives special event and real-time incident data from the traffic management subsystem. It provides current transit operations data to other center subsystems. It interfaces with the Emergency Management Subsystem to allow coordinated use of transit vehicles to facilitate response to major emergencies or evacuations. The Transit Management Subsystem collects and stores accurate ridership levels and implements fare structures for use in electronic fare collection. It collects operational and maintenance data from transit vehicles, manages vehicle service histories, and assigns vehicle operators and maintenance personnel to vehicles and routes. The Transit Management Subsystem also provides the capability for automated planning and scheduling of public transit operations. The scheduling capability includes schedule writing, block building and runcutting. The subsystem furnishes travelers with real-time travel information, continuously updated schedules, schedule adherence information, transfer options, and transit routes and fares. In addition, the subsystem supports transit security features. This includes monitoring silent alarms, both passenger and operator initiated, on-board transit vehicles. It also includes the capability to support transit vehicle operator authentication and the capability to remotely disable a transit vehicle. The subsystem includes the capability to monitor for a transit vehicle being off the assigned route. The subsystem also includes the capability to alert operators and police to potential incidents identified by these security features.

Functional Area: Transit Center Information Services

Provide interactive traveler information to travelers (on-board transit vehicles, at stops/stations, using personal devices), traveler information service providers, media, and other transit organizations. Includes routes, schedules, transfer options, fares, real-time schedule adherence, current incidents, weather conditions, yellow pages, and special events.

IDRequirementStatus
1The center shall provide travelers using public transportation with traffic and advisory information upon request. Such information may include transit routes, schedules, transfer options, fares, real-time schedule adherence, current incidents, weather conditions, and special events.Planned
2The center shall provide transit information to the media including details of deviations from schedule of regular transit services.Planned
3The center shall exchange transit schedules, real-time arrival information, fare schedules, and general transit service information with other transit organizations to support transit traveler information systems.Planned
4The center shall provide transit service information to traveler information service providers including routes, schedules, schedule adherence, and fare information as well as transit service information during evacuation.Planned

Functional Area: Transit Center Multi-Modal Coordination

Coordinate schedules with other agencies and modes, including transit transfer cluster and transfer point information.

IDRequirementStatus
1The center shall coordinate schedules and services between transit agencies, traffic management, maintenance and construction operations, parking management, and other surface or air transportation modes.Planned
2The center shall share transfer cluster and transfer point information with multimodal transportation service providers, other transit agencies, and traveler information service providers. A transfer cluster is a collection of stop points, stations, or terminals where transfers can be made conveniently.Planned
5The center shall provide transit operations personnel with the capability to control and monitor transit service coordination activities.Planned

Functional Area: Transit Center Paratransit Operations

Management of demand response transit services, including paratransit. Planning and scheduling of these services. Supports automated vehicle dispatch and automatically updates customer service operator systems.

IDRequirementStatus
1The center shall process trip requests for demand responsive transit services, i.e. paratransit. Sources of the requests may include traveler information service providers.Existing
2The center shall monitor the operational status of the demand response vehicles including status of passenger pick-up and drop-off.Planned
3The center shall generate demand response transit (including paratransit) routes and schedules based on such factors as parameters input by the system operator, what other demand responsive transit schedules have been planned, the availability and location of vehicles, the relevance of any fixed transit routes and schedules, road network information, and incident information.Existing
4The center shall dispatch demand response (paratransit) transit vehicles.Existing
5The center shall exchange information with Maintenance and Construction Operations concerning work zones, roadway conditions, asset restrictions, work plans, etc.Planned
6The center shall disseminate up-to-date schedules and route information to other centers for demand responsive transit services (paratransit).Planned

Functional Area: Transit Center Security

Monitor transit vehicle operator or traveler activated alarms; authenticate transit vehicle operators; remotely disable a transit vehicle; alert operators, travelers, and police to potential incidents identified by these security features.

IDRequirementStatus
1The center shall monitor transit vehicle operational data to determine if the transit vehicle is off-route and assess whether a security incident is occurring.Planned
2The center shall receive reports of emergencies on-board transit vehicles entered directly be the transit vehicle operator or from a traveler through interfaces such as panic buttons or alarm switches.Planned
4The center shall exchange transit incident information along with other service data with other transit agencies.Planned
5The center shall receive information pertaining to a wide-area alert such as weather alerts, disaster situations, or child abductions. This information may come from Emergency Management or from other Alerting and Advisory Systems.Planned
7The center shall coordinate the response to security incidents involving transit with other agencies including Emergency Management, other transit agencies, media, traffic management, and traveler information service providers.Planned
8The center shall receive threat information and status on the integrity of the transit infrastructure.Planned

Functional Area: Transit Center Signal Priority

Manage transit signal priority, monitoring schedule performance and generating requests for transit priority on routes and at certain intersections.

IDRequirementStatus
1The center shall analyze transit vehicle schedule performance to determine the need for priority along certain routes or at certain intersections.Planned
2The center shall send requests for priority along routes or at intersections to traffic management.Planned
3The center shall define business rules that govern use of transit vehicle signal priority, communicate these rules to the transit vehicle, and monitor transit vehicle requests for priority at signalized intersections.Planned
4The center shall provide transit operations personnel with the capability to control and monitor transit signal priority operations.Planned

Functional Area: Transit Center Vehicle Tracking

Monitoring transit vehicle locations via interactions with on-board systems. Furnish users with real-time transit schedule information and maintain interface with digital map providers.

IDRequirementStatus
1The center shall monitor the locations of all transit vehicles within its network.Planned
2The center shall determine adherence of transit vehicles to their assigned schedule.Planned
3The center shall support an interface with a map update provider, or other appropriate data sources, through which updates of digitized map data can be obtained and used as a background for transit tracking and dispatch.Planned
4The center shall provide transit operational data to traveler information service providers.Planned

Functional Area: Transit Data Collection

Collection and storage of transit management data. For use by operations personnel or data archives in the region.

IDRequirementStatus
1The center shall collect transit management data such as transit fares and passenger use, transit services, paratransit operations, transit vehicle maintenance data, etc.Planned
2The center shall assign quality control metrics and meta-data to be stored along with the data. Meta-data may include attributes that describe the source and quality of the data and the conditions surrounding the collection of the data.Planned
3The center shall receive and respond to requests from ITS Archives for either a catalog of the transit data or for the data itself.Planned

Functional Area: Transit Evacuation Support

Support evacuation and subsequent reentry of a population in the vicinity of a disaster or other emergency. Coordinate regional evacuation plans and resources including transit and school bus fleets.

IDRequirementStatus
1The center shall manage the use of transit resources to support evacuation and subsequent reentry of a population in the vicinity of a disaster or other emergency.Planned
2The center shall coordinate regional evacuation plans with Emergency Management - identifying the transit role in an evacuation and the transit resources that would be used.Planned
3The center shall coordinate the use of transit and school bus fleets during an evacuation, supporting evacuation of those with special needs and the general population.Planned
4The center shall adjust and update transit service and fare schedules and provide that information to other agencies as they coordinate evacuations.Planned

Functional Area: Transit Transportation Operations Data Collection

Collects real-time information on the state of the regional transportation system for operational use by the center. It establishes communications with a regional repository, requests or subscribes to information relevant to the center, and distributes the received information for use.

IDRequirementStatus
1The center shall collect real-time information on the state of the regional transportation system including current traffic and road conditions, weather conditions, special event and incident information.Planned