EM01-Emergency Call-Taking and Dispatch




This service package provides basic public safety call-taking and dispatch services. It includes emergency vehicle equipment, equipment used to receive and route emergency calls, and wireless communications that enable safe and rapid deployment of appropriate resources to an emergency. Coordination between Emergency Management Subsystems supports emergency notification between agencies. Wide area wireless communications between the Emergency Management Subsystem and an Emergency Vehicle supports dispatch and provision of information to responding personnel.

Includes Elements

Statewide Emergency Operations Center
Transit Management Centers
Local Public Safety Centers
Bridge Operations Centers
State Police Dispatch
Local Public Safety Vehicles
Homeland Security
Local EOC